RKM Primary Care

Billing Patient Account Specialist

Clinton, Louisiana•Full-time
$20 - $30 hourly
About the Job
Join RKM and make a difference! Since 1999, our mission is to provide open access to quality patient centered healthcare in the communities in which we live. RKM Primary Care is a Federally Qualified Health Center with 10 clinics in 5 parishes.
Email your resume to careers@rkmcare.org

QUALIFICATIONS:
  • Associates or BS in Medical Billing & coding from an accredited college, strongly preferred, AHIMA/AAPC, ARHPC, strongly preferred.
  • 3-5 years of experience related to patient registration, billing, coding and claims reconciliation.
  • Knowledge of medical terminology and CPT, ICD-10, and HCPCS coding.
  • Ability to facilitate communication effectively with co-workers and patients.
  • Knowledge of payment programs (Medicare, Medicaid, and other third-party insurance).
  • Ability to compile, analyze, and work reports.

JOB DUTIES:
  • Contact patients by phone, email, mail, to review account details, including answering questions about their account, collecting balances, setting up payment plans, if needed.
  • Answer phone calls for the billing department and front desk resolving patient account questions.
  • Receive and post payments by phone, patient portal or from batches.
  • Post payments from commercially billed clients ( i.e. drug screens, Villa, War Vets, etc.).
  • Run unapplied credit report, request and post refunds to patient charts.
  • Process monthly statements and review for patient and billing accuracy ad recommend write-off and adjustments as necessary.
  • Add lab charges to cash pay patients and work with lab company on billing/payments.
  • Document all account activity in EHR, including bankruptcy notices, payment plans, collection attempts, etc.

Employment Type: Full Time, Monday through Friday.
Company Benefits: Health, dental, vision and voluntary supplemental policies, Up to 5% match in 403b retirement plan, paid vacation and sick time.
Starting Salary Range: $20.00 – $30.00 per hour; up to 3% annual increases.